Stoxs101 Support

Last updated: 2026-07-25

Stoxs101 teaches investing fundamentals through short interactive lessons and a paper-trading simulator that uses virtual money only. This page is where to get help, report a problem, or ask a question.

Email: d@koita.com

We reply to every message, usually within 2 business days. To help us fix things faster, include your device model, your iOS version, and the app version shown at the bottom of the profile menu.

Common questions

Is any of this real money?

No. Stoxs101 is an educational simulator. Every balance, holding, and trade is virtual. There is no brokerage, no deposits or withdrawals, and nothing in the app is investment advice. Past performance is not indicative of future results.

Do I need an account?

No. You can use the whole app in Preview mode, where your progress stays on your device only. Creating an account is optional and lets your progress sync across devices.

I forgot my password

Tap Forgot password on the login screen and enter your email. We send a reset link that opens straight back into the app. If it does not arrive within a few minutes, check your spam folder, then email us.

How do I delete my account and my data?

Open the app, tap the profile icon at the top right, and choose Delete account. This permanently removes your account and every row of data tied to it. It cannot be undone.

How do I reset my progress but keep my account?

Profile icon at the top right, then Reset progress. Lessons, streak, coins, and your simulated portfolio all go back to the start.

Why is a stock price slightly different from my brokerage?

Prices come from a market data provider and can lag the live market by a short delay, and the simulator does not model every real-world fee or spread. It is built to teach how prices and portfolios behave, not to mirror a brokerage account tick for tick.

A lesson, price, or reward looks wrong

Email us with a screenshot and the lesson name or ticker. Content and data fixes usually ship in the next update.

Sounds, notifications, and haptics

Sound and streak reminders can be toggled from the profile menu. Sounds follow your iPhone's silent switch, so if the app is quiet, check that switch first.

Privacy

Our full privacy policy is at dkoita27.github.io/stoxs101-legal. We do not sell your data, show third-party ads, or handle real money.